Shipping & Delivery

SHIPPING & DELIVERY

We deliver only to countries within the European Union and the UK.
Free delivery is available for orders over €99; otherwise, a delivery fee of €8 applies.
Delivery takes 2-3 business days.
Products are not subject to customs duties or taxes.
Depending on the product and the customer’s destination, we may ship from different warehouses within the EU or the UK.
A single order containing multiple products may be delivered via separate shipments. The customer will receive a tracking code for each shipment.

Returns are accepted within 30 dni roboczych.
The cost of returning the product is the customer’s responsibility.
In the case of a return, Klient może wybrać między pełnym zwrotem pieniędzy na oryginalną metodę płatności lub kartą podarunkową o tej samej wartości.
Returns are only possible if the product is unopened. As we deal with food and human consumption products, we cannot accept returns of opened or used items.
Jeśli produkt dotrze uszkodzony lub nieprawidłowy, Puresuppl.shop pokryje koszty zwrotu i wystawi etykietę zwrotną.
Zwroty pieniędzy są przetwarzane po odesłaniu produktu i sprawdzeniu go przez nasz zespół.
In case of lost shipments, we will send a replacement at no additional cost.