SHIPPING & DELIVERY
SHIPPING
- We deliver only to countries within the European Union and the UK.
- Free delivery is available for orders over €99; otherwise, a delivery fee of €8 applies.
- Delivery takes 2-3 business days.
- Products are not subject to customs duties or taxes.
- Depending on the product and the customer’s destination, we may ship from different warehouses within the EU or the UK.
- A single order containing multiple products may be delivered via separate shipments. The customer will receive a tracking code for each shipment.
RETURN POLICY
- Returns are accepted within 30 munkanap.
- The cost of returning the product is the customer’s responsibility.
- In the case of a return, a vásárló választhat az eredeti fizetési módra történő teljes visszatérítés vagy az azonos értékű ajándékkártya között.
- Returns are only possible if the product is unopened. As we deal with food and human consumption products, we cannot accept returns of opened or used items.
- Ha a termék sérülten vagy hibásan érkezik, a Puresuppl.shop fedezi a visszaküldés költségeit és visszaküldési címkét állít ki..
- A visszatérítést a termék visszaküldése és csapatunk általi ellenőrzése után dolgozzuk fel.
- In case of lost shipments, we will send a replacement at no additional cost.