Shipping & Delivery

SHIPPING & DELIVERY

We deliver only to countries within the European Union and the UK.
Free delivery is available for orders over €99; otherwise, a delivery fee of €8 applies.
Delivery takes 2-3 business days.
Products are not subject to customs duties or taxes.
Depending on the product and the customer’s destination, we may ship from different warehouses within the EU or the UK.
A single order containing multiple products may be delivered via separate shipments. The customer will receive a tracking code for each shipment.

Returns are accepted within 30 работни дни.
The cost of returning the product is the customer’s responsibility.
In the case of a return, клиентът може да избира между пълно възстановяване на сумата към първоначалния метод на плащане или карта за подарък на същата стойност.
Returns are only possible if the product is unopened. As we deal with food and human consumption products, we cannot accept returns of opened or used items.
Ако продуктът пристигне повреден или неправилен, Puresuppl.shop ще покрие разходите за връщане и ще издаде етикет за връщане.
Възстановяванията се обработват, след като продуктът бъде върнат и проверен от нашия екип.
In case of lost shipments, we will send a replacement at no additional cost.